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Our Culture
THE STORY OF ACE IS THE STORY OF ITS PEOPLE
Many backgrounds. One shared purpose.
It’s different here. At ACE, you’ll find a community built on respect, trust, and kindness. Our culture is alive, shaping how we solve problems, support one another, and turn work into dignity, precision into pride, and generosity into growth.
American-made at ACE does not mean uniformity, it means unity. We are people from many cultures, united by a shared pride in our craft creating something stronger than any one of us could build alone. What leaves our building carries not only accuracy and strength, but the spirit of those who made it.
This is our culture. This is ACE.
Every morning, I walk through the shop and see people solving problems together.
That’s the ACE Way — people helping people do great work.
Keith Stout, President
Every company has a story — but at ACE Metal Crafts, ours is built by people. It’s the story of welders, machinists, engineers, and leaders who believe that precision and kindness belong in the same place. For more than 65 years, ACE has been crafting stainless steel components that power industries — and a culture that powers people.
This film captures what makes ACE different: the pride in every part, the trust in every hand, and the joy in work done with purpose. It’s not just what we make, but how we make it together that defines who we are.
Every morning, I walk through the shop and see people solving problems together. That’s the ACE Way — people helping people do great work.
Keith Stout, President
Frank
“I’m proud to be part of the team because we achieve our goals together.”
Ryan
“Trust here is huge. I know I can rely on anyone to follow through.”
Marty
“We came here as immigrants, and ACE gave us stability, hope, and family.”
Brian
“I’m proud to sell the spectacular work our people do with such confidence.”
Kathi
“The emotional intelligence training teaches us how to handle challenges.”
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A Culture by Design
At ACE, culture doesn’t happen by chance. Every choice, every conversation, every act of care is intentional.
A straightforward and honest way to shape a workplace where people thrive and excellence follows naturally.
We build a culture of trust where everyone matters by listening, learning and lifting each other.
Our purpose is simple: create joy through kindness, every day, with everyone.
We live our values of trust, respect, care, clarity and discipline in everything we do.
We grow as conscious leaders and team members by developing, learning and striving together.
Through high engagement and feedback, we expand training and development, empowering every team member to own their growth and goals.
Growing with Purpose
At ACE, we don’t just build our own culture, we learn from and contribute to purpose-driven communities, bringing those insights back to strengthen our people and our leadership.
ACE’s culture is strengthened by the communities we learn from, including the Small Giants Community, which reinforced our people-first, purpose-driven leadership.
In 2018, Forbes named ACE one of America’s Best Small Companies, recognizing our trust-based culture. We continue learning and sharing with others who believe business can be both excellent and human-centered.
Listen to CEO Jean Pitzo discuss how trust, psychological safety, clear behaviors, and people-first leadership shaped ACE’s culture and how empowering every team member as a problem solver fuels continuous improvement and long-term success.
Written for Conscious Capitalism, this piece explores how ACE Metal Crafts built a people-first culture grounded in trust, learning, and emotional intelligence, and how those values continue to guide its growth.
Every morning, I walk through the shop and see people solving problems together. That’s the ACE Way — people helping people do great work.
Keith Stout, President